The CX Strategy Summit, organized by UBS Forums, is set to take place at the Taj Dubai, bringing together industry leaders and decision-makers from the UAE and beyond. This event focuses on the evolution of Customer Experience (CX) as a strategic powerhouse, driving product and service excellence in today's competitive landscape. The summit aims to address key themes such as the evolution of CX in a digital-first era, customer-centric journey mapping, the integration of breakthrough technology, and the crucial role of AI in revolutionizing CX. At the summit, attendees will have the opportunity to engage with top industry experts and explore innovative strategies for connecting with customers using state-of-the-art tools and technologies.
With a focus on understanding what industry leaders need today, this event will help participants identify real trends and challenges, enabling them to tailor their offerings to meet market demands. Participants will leave with practical frameworks and insights into quantifying the impact of CX, as well as strategies for navigating market shifts and enhancing customer loyalty. Overall, the CX Strategy Summit at Taj Dubai offers an ideal forum for professionals seeking to enhance their customer experience strategies and connect with like-minded experts in the field.
