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      Legal

      Security Policy

      How we protect your data and what to do if you find a vulnerability.

      LegalLast updated: 1 January 2025

      Security Policy

      How we protect your data and what to do if you find a vulnerability.

      1. Our Commitment to Security

      LiquidityFinder takes the security of our platform and user data seriously. We implement a range of technical and organisational measures to protect your information and maintain the integrity and availability of our services.

      2. Technical Safeguards

      Our security measures include: • Encryption of data in transit using TLS (Transport Layer Security) • Encryption of sensitive data at rest • Secure authentication mechanisms, including hashed and salted passwords • Regular security assessments and vulnerability scanning • Access controls limiting data access to authorised personnel only • Logging and monitoring of system access and anomalous activity • Regular software and dependency updates to address known vulnerabilities

      3. Organisational Measures

      Beyond technical controls, we maintain: • Internal security policies and procedures for all staff • Regular security training and awareness for our team • Restricted access to production systems on a need-to-know basis • Incident response procedures for potential security events • Regular review of our security practices and third-party service providers

      4. User Responsibilities

      You play an important role in keeping your account secure. We recommend: • Using a strong, unique password for your LiquidityFinder account • Not sharing your login credentials with anyone • Logging out of your account when using shared or public devices • Being cautious of phishing emails or messages that claim to be from LiquidityFinder • Reporting any suspicious activity on your account to us immediately LiquidityFinder will never ask for your password via email or chat.

      5. Responsible Disclosure

      We encourage responsible disclosure of security vulnerabilities. If you discover a potential security issue affecting our platform, please report it to us promptly at: [email protected] Please include: • A description of the vulnerability • Steps to reproduce the issue • The potential impact • Any supporting evidence (screenshots, logs) We ask that you do not publicly disclose the vulnerability until we have had a reasonable opportunity to investigate and address it. We will acknowledge receipt of your report within 5 business days.

      6. Data Breaches

      In the event of a personal data breach, we will comply with our obligations under the UK GDPR, including notifying the Information Commissioner's Office (ICO) within 72 hours where the breach is likely to result in a risk to individuals' rights and freedoms, and notifying affected individuals where the risk is high.

      7. Third-Party Services

      We use carefully selected third-party service providers to operate the Platform. We assess the security practices of our providers and ensure appropriate data processing agreements are in place. However, we cannot guarantee the security of third-party systems and recommend reviewing their security and privacy policies.

      8. Updates to This Policy

      This Security Policy may be updated from time to time to reflect changes in our practices or applicable regulations. Please check this page periodically for updates.

      9. Contact

      For security-related enquiries or to report a vulnerability, please contact: [email protected] For general enquiries: [email protected]

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