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XS.com, the global FinTech and financial services provider, has appointed Nayia Mavromichali as Head of Partners Operations.
In her new role, Mavromichali will oversee XS.com's Partners Operations function, leading the teams responsible for supporting the broker's network of Introducing Brokers, affiliates, and strategic partners worldwide. Her remit includes improving operational workflows, enhancing onboarding processes, managing commission and incentive activities, supporting reporting initiatives, and coordinating between commercial and operational teams.
Mavromichali's career in financial services spans partner support, operational coordination, and business services, with expertise built across relationship management, reporting, and process improvement for international partner networks.
Most recently, she served as Head of Partners Operations & Support, overseeing global partner activities supporting more than 200,000 Introducing Brokers, affiliates, and strategic partners. In that role she managed onboarding, commission structures, incentive programmes, marketing budgets, KPI reporting, partner agreements, and continuous operational improvements, working closely with Risk, Compliance, Dealing, IT, PSP, and Marketing teams.
Nayia Mavromichali, Head of Partners Operations, XS.com said:
"I am excited to begin this new chapter with XS.com and contribute to a global broker with a strong international presence and ambitious vision. Throughout my career, I have focused on improving processes, supporting teams, and creating efficient ways of working that deliver better outcomes. I look forward to bringing this experience to XS.com and collaborating with colleagues across the business to further enhance the experience we provide to our partners worldwide."
Mohamad Ibrahim, Group CEO at XS.com, commented:
"Operational excellence is essential to delivering a consistent experience across a growing international business. Nayia's ability to manage complex workflows, coordinate across multiple teams, and improve operational delivery makes her a valuable addition to our leadership team. Her experience will support our efforts to create efficient processes and maintain the high standards that define XS.com."
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